We know that a Property Management Back Office tasks would require a decent knowledge with the language of the business and the entirety of its nature. Being the first point of contact for the majority of you and your subordinates, your ideal candidate should be reliable when providing important information, committed when engaging to different types of issues, and someone who is generally well-oriented in performing business functions and its duties.
We are fully aware on how vital it is to entrust this responsibility to someone competent enough to hold this role and that’s why we, at The VA Station ensure that all our Virtual Assistants must have these 3 foundations that are initially assessed and evaluated by us to determine their competence and capability will strongly match the major qualifications property managers would require.
Just like most employers, we agree that the importance of work experience and exposure related to the business’ environment is a serious matter.We always prefer to acquire Virtual Assistants with excellent involvement in customer service as their background. This will then eliminate the duration of time training them with their soft skills and telephone etiquette to focus more on the technical view of Property Management.
As part of our hiring process, we also challenge each qualified candidate to express their knowledge about property management or real estate business as it helps us measure their level of understanding that allows us to gauge which component should we focus more on them and what product specific training should they take.
At the screening stage, once the two primary skill sets have been established, we would then proceed to applicants’ system and important tools such as computer specifications, internet speed, and power backups. We evaluate applicants’ technical qualifications and subject them to several testing procedures to streamline proper business operations for the client.
We know that Property Management business is an environment which demands an immense teamwork and notable efforts from each member to succeed. That’s why each stage of our recruitment process would exercise necessary actions little by little to secure the perfect candidate who is worthy to call as your next Property Management - Back Office Virtual Assistant.
Should you require further information on how we can help putting leverage to your business or any desk operational service such as Customer Service, Sales, Transaction Coordinator, Maintenance, or Virtual Assistant in general, feel free to contact us today!